We respect your privacy and are committed to protecting your personal information. Here's exactly how we handle your data.
Data Encrypted
Always in transit
Never Sold
Your info stays yours
Opt-Out Anytime
No lock-in
GDPR Aligned
Rights respected
At Phtnex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website or use our services.
When you fill out our contact form, book a discovery call, or communicate with us via email or phone, we may collect your name, business name, email address, phone number, and details about your business and the services you are interested in.
When you visit our website, we may automatically collect certain information about your device and browsing behaviour, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web technologies such as cookies and similar tracking tools.
We use the information we collect to: respond to your enquiries and provide our services; schedule and conduct discovery calls; send you project updates and relevant communications; improve our website and services; comply with applicable legal obligations; and send occasional marketing communications (only where you have provided consent or where permitted by law). We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Our website uses cookies — small text files stored on your device — to enhance your browsing experience, understand how visitors interact with our site, and improve our services. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (for example, email platforms, scheduling tools, and analytics services). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify. We may also disclose your information if required by law or to protect the rights, property, or safety of Phtnex, our clients, or others.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. When your data is no longer needed, we securely delete or anonymise it.
Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request deletion of your data; withdraw consent at any time (where processing is based on consent); and lodge a complaint with a relevant data protection authority. To exercise any of these rights, please contact us using the details below.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.
We're happy to walk you through anything in this policy.
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